A jack of all trades?

jack of hearts playing card on dark background

The start of the year proved itself to be an adrenaline (and coffee) filled journey of presenting my PhD project and discussing new directions with many people – old friends and new. It also coincided with a decision to take on more clinical work, at a point where I felt somewhat distanced from the children, families and colleagues who were so embedded in my life up until now. Having genuinely missed playing with children and getting my teeth into clinical decision-making dilemmas, I decided to do so, albeit in small doses. Whilst this was practically manageable, it also highlighted the disconnect between two very separate perspectives of my clinical and academic working life.

The primary focus of my clinical work has always been to look for barriers for communication in children’s lives at the impairment level and beyond. Academically, it has been more to do with looking for solutions that address things just as they are. Now, of course, clinically the next step would always be to begin to provide scaffolds, rehab, learning etc, that’s still the second step, having first dug deep to understand the nuances of difficulties at different levels. Conversely, the design-oriented, solution-focus perspective will also always look to understand barriers but the attitude with which investigating happens is different.

At the start of my studies, it was this disconnect that drove me to change my practice in the hope of bringing new solution-focused sensibilities to designing for communication involving children who have severe speech and physical impairments and their social groups. I’m now starting to think that perhaps there isn’t such a disconnect at all but just a need to tune down the saturation levels of both perspectives. There’s definitely merit in both ways of thinking, but as a clinician who is side-stepping into interaction design studies, I need to be aware of how much my judgements and reasoning can help or hinder the voices of children who are rarely heard in technology design.

At the CHI conference this year, our paper was part of the ‘designing to empower‘ session where, to my delight, I met two other speakers who were ‘clinicians-turned-HCI-researchers’ (is that a thing?)

I immediately hit it off with the wonderful LouAnne Boyd and we spent the coffee breaks and then afterwards many emails discussing parallel good points and challenges in our split working lives. Through the wonders of social media (yes, it worked out this time), I was then connected with Yao Du who went on to lead a reflective experience report the three of us wrote for this year’s ACM ASSETS conference. The whole thing has been pretty cathartic to say the least. Through our joint writing practice I’ve realised that in coming into HCI research from another discipline I’m not expected to be a jack of all trades. For example, it would be pretty comical for me to attempt to ‘programme’ in a computer science sense, I’ll stick to programming devices in the way we know it in speech therapy, thanks. Instead, in keeping my clinical identity whilst tuning down the saturation levels at times, I can draw on clinical reasoning and assessment skills to not give voice so much as amplify what children are already saying.

Here’s the link to the ASSETS paper:

From Behavioral and Communication Intervention to Interaction Design: User Perspectives from Clinicians

 

 

jack of hearts playing card on dark background

Interaction Design and Children 2016: pre-conference workshop ‘Roles & Values’

IDC 2016

IDC 2016

Today I was fortunate to participate in the IDC 2016 pre-conference workshop which explored Roles and Values of Children in Design.
‘Role Workshop’ organisers: Monica Landoni, Elisa Rubegni, Emma Nicol, Janet C Read

‘Value Workshop’ organisers: Helle Skovbjerg, Tilde Bekker, Wolmet Barendregt

The course organisers carefully orchestrated discussions on how participants of this interdisciplinary group reflected on the multitude of assumptions and positions we take in striving to involve children in positive and meaningful ways.

For me, the main take-home messages focused on:

  • how multi-stakeholders approach this with different design and research goals which ultimately influence the roles we may already pre-conceive for children
  • Fostering a dialogic learning process for all
  • negotiations with different stakeholders; whether this be academia, industry or families around the child, and
  • tools for helping to promote reflexivity.

The organisers introduced a card based tool to support in questioning designer / researcher assumptions about a ‘type of child’ that technologies might be intended for; which allowed again, for reflecting on and questioning a specific persona one may have in mind for specific technologies.  The group also presented the Clothes Line approach for supporting the design process whilst working through, ‘sorting’ and ‘airing’ ideas.

A really interesting day packed full of many fruitful mini discussions!